Return Eligibility
✓ Accepted Within 30 Days If:
- Items are unused and in original condition
- Original packaging and tags are intact
- Proof of purchase is provided
✗ Non-Returnable Items:
- Gift cards or digital vouchers
- Personalized/customized products
- Perishable goods
How to Return
- Request a Return
- Log in to your account at morrisonsgiftcard.com
- Select the order and items for return
- Package Your Items
- Use the original packaging if possible
- Include all accessories, manuals, and free gifts
- Ship Your Return
- Follow the return instructions provided
- Retain proof of postage
Refund Process
- Processing Time: 5–7 business days after receipt
- Refund Method: Original payment form
- Deductions:
- Return shipping costs (unless faulty)
- Original shipping fees (if applicable)
Faulty or Damaged Items
- Report within 48 hours of delivery
- Provide:
- Photos of the defect/damage
- A description of the issue
- We will cover return shipping costs
Exchanges
- Available for defective or incorrect items
- Subject to stock availability
- Contact customer support for assistance
Gift Returns
- Refund issued as store credit
- Original purchaser must initiate the return
International Returns
- Customer responsible for return shipping
- Refund excludes customs/taxes
FAQ
Q: How do I track my return?
A: Use the tracking number provided by the carrier.
Q: Can I return an item without proof of purchase?
A: No, a valid receipt or order number is required.
Q: What if I receive the wrong item?
A: Contact us immediately for a free return label.
For more help, visit our Help Center